Get Adobe Flash player

Desktop & Server Maintenance

Multi Vendor Service
Our Systems Support Specialist have over 20 years of experience in the field of technology and extensive knowledge of Sun, HP, Dell, and IBM Servers and Storage Units.

Advanced Troubleshooting and Analysis
We can diagnose your problem and get your critical Systems up and running with minimal downtime. Thus, saving you hundreds, if not thousands, of dollars in potential lost revenue.

Preventative Maintenance
We are a proactive company that cares about our clients. We will analize your current system needs and assist in planning your future system requirements.

Support Levels
Systems Maintenance Support entails Service Level Agreement (SLA) contracts. Clients have the option to pay for these service agreement on a monthly or annual pay plan. We take pride in the fact that we stock a wide range of repair parts which allows us to provide fast response and resolution on server or storage array hardware and software conflicts. This reduces our client’s downtime which also loss of business. Our certified engineers will respond in varying levels of support.
Our support levels are as follows: (please note that these levels can be customized to suit the needs of individual clients).


Features Gold Silver Next Day
Hardware Support 7×24 5×12 5×8
Response Time 4 hour 4 hour Best Effort
Weekends and Holidays Yes No No
Partners